Script to fetch current active on-call roster and associated on-call members based on the assignment group passed as a parameter.

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Aman11
Giga Contributor

‎06-17-2020 02:58 AM

Hi Team,

Please help me to write a script that will return a list of the currently active on-call roster and associated on-call members based on the assignment group passed as a parameter.

Thanks in advance

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Aman11
Giga Contributor

‎06-17-2020 04:50 AM 

by using onCallRotation api I am able to achive the requirnment.
var groupSysId = '096fb59173062300e7af6238edf6a783';
var currentTime = new GlideDateTime();
var onCallRotation = new OnCallRotation();
var escalatees = onCallRotation. whoIsOnCall(groupSysId, "", "", currentTime);
gs.log(JSON.stringify(escalatees));

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sravya vemula
Tera Contributor

‎01-14-2025 07:30 PM

How can I get only user name ?

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