Hi,
we keep the business rule for when a user becomes deactivated, and instead of the business rule updating the CI's level 1 approver group
(to remove member), trigger an event passing the CI and the disabled user... and the event logic will update the level 1 approver field to remove disabled user.
var userSysId = current.sys_id.toString();
var approverarray = [];
var index = -1;
var ciname;
var level1approver = new GlideRecord('cmdb_ci');
level1approver.addQuery('assigned_to', 'CONTAINS', userSysId);
level1approver.query();
while (level1approver.next()) {
var approver = level1approver.getValue('assigned_to');
approverarray = approver.split(',');
index = approverarray.indexOf(userSysId);
ciname = level1approver.getValue('name');
gs.eventQueue("Remove.inactive.users.from.Approver.fiel", current, ciname.toString(), approverarray);
if (index > -1) {
approverarray.splice(index, 1);
level1approver.setValue('assigned_to', approverarray.join(','));
level1approver.update();
}
}
