Scriptable order guide and Order Guide

harshi_ramesh
Tera Expert

‎07-26-2025 01:38 AM

Hi fellow developers

 

I have a requirement to create an Order guide, have two or more catalog items inside the order guide. But with a catch, here it is:

  • In the 'Describe Needs' page, need to show two checkboxes(Option A & B) which will be the respective catalog's, followed by some more variables.
  • The need is, if user selects on the checkbox and instead of showing the whole forms on the next page, the Order guide must get submitted creating REQ and respective number of RITMs.
  • We can hardcode values via script for the variables as there might be mandatory variables as well.

Scriptable Order Guide is something which I occured to know can be used, but not sure how it works..

Let me know if we can have a solution to the above query and if any questions I can help.

 

Appreciate your help.

Thanks

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Laveena_A
Tera Contributor

‎07-26-2025 02:30 AM

Hi @harshi_ramesh 

Check this thread , it will be useful for you - Order a Order Guide using script - ServiceNow Community

In this SNC.ScriptableOrderGuide API is used to submit the order guide through scripting.

So, first Trigger event on selection of these checkboxes and with Script Action- you can write the script to submit the order guide mention in above thread.

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