scripted web service

Ketan Pandey
Tera Expert

How to find is there any scripted inbound  webservice written for incident creation on incident table

5 REPLIES 5

cloudops
Tera Expert

To find if there is any scripted inbound web service written for incident creation on the incident table in ServiceNow, you can follow these steps:

 

  1. Login to your ServiceNow instance.
  2. Navigate to "System Web Services" > "Scripted Web Services".
  3. In the list of scripted web services, look for any web service that is related to the incident creation. You can do this by checking the 'Name' or 'Description' fields of the web services.
  4. Once you find a potential match, click on it to open the record.
  5. In the record, check the 'Script' field. This is where the script for the web service is written. If the script includes code for creating an incident (like using the GlideRecord API to insert a record into the incident table), then this is a scripted inbound web service for incident creation.
  6. If you can't find any web service related to incident creation in the list, then it's likely that there is no scripted inbound web service for this purpose.

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Ahana 01
Tera Expert

To find if there is any scripted inbound web service written for incident creation on the incident table in ServiceNow, you can follow these steps:

1. Login to your ServiceNow instance.
2. Navigate to "System Web Services" > "Inbound" > "Scripted Web Services".
3. In the list of scripted web services, look for any service that is related to the incident creation. You can do this by checking the 'Name' or 'Description' fields of the services.
4. Once you find a potential match, click on it to open the detailed view.
5. In the detailed view, check the 'Script' field. This is where the actual code for the web service is written. Look for any code that is related to incident creation, such as creating a new record in the incident table.
6. If you find such code, then there is a scripted inbound web service for incident creation. If not, then there isn't one.

Please note that this method only works if the web service was created as a 'Scripted Web Service'. If the web service was created using another method (such as a REST API), you will need to look in a different location.


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sumanta pal
Kilo Guru


To find if there is any scripted inbound web service written for incident creation on the incident table in ServiceNow, you can follow these steps:

1. Login to your ServiceNow instance with an account that has admin rights.
2. Navigate to "System Web Services" > "Inbound" > "Scripted Web Services".
3. In the list of scripted web services, look for any service that is related to the incident creation. You can do this by checking the 'Name' or 'Description' fields of the services.
4. Once you find a potential match, click on it to open the detailed view.
5. In the detailed view, check the 'Script' field. This is where the actual code for the web service is written. Look for any code that interacts with the incident table (like creating a new record in the incident table).
6. If you find such code, then it means there is a scripted inbound web service for incident creation.

Please note that the actual code can vary greatly depending on the specific requirements of your ServiceNow instance. Therefore, it might be necessary to have a good understanding of ServiceNow scripting to accurately identify the correct web service.


nowKB.com

 

Iraj Shaikh
Mega Sage
Mega Sage

Hi @Ketan Pandey 

 

Please follow the steps below:

  1. In filter navigator search "sys_ws_operation.LIST"
  2. Apply filter 'Script contains incident'
    IrajShaikh_0-1705572784687.png

     

  3. Review scripts of all the 'Scripted REST Resources' records in order to check if there is any scripted inbound  webservice written for incident creation on incident table

 

Please mark this response as correct or helpful if it assisted you with your question.