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‎01-25-2023 07:30 AM
In Tokyo patch 5 I am unable to add a search source in the service portal. Is there a new ACL required in order to access m2m_sp_portal_search_source? Are there any other things to check into regarding my inability to add a search source with admin privileges, which was available previously in San Diego?
Solved! Go to Solution.
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‎01-25-2023 08:15 AM
@Brian Lancaster It seems that AI Search and Search Sources may be mutually exclusive by design. Once I disabled the AI Search checkbox above the search sources tab appeared. However the AI Search tab did not disappear, which I suspect is not intended, as you have both AI Search and Search Sources available with the AI Search checkbox set to disabled. Thanks for your response.
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‎01-25-2023 07:51 AM
My company dev instance is on Tokyo Patch 5 and it seems to work fine. Did you do any customizations here? If not I would put in a support case.
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‎01-25-2023 08:15 AM
@Brian Lancaster It seems that AI Search and Search Sources may be mutually exclusive by design. Once I disabled the AI Search checkbox above the search sources tab appeared. However the AI Search tab did not disappear, which I suspect is not intended, as you have both AI Search and Search Sources available with the AI Search checkbox set to disabled. Thanks for your response.
