Search users first Or last name for Incidents Impacted User field

Peter Williams · ‎11-01-2023

Good day,

i need to have the ability to search for users via their First Name or Last Name in the impacted user field when creating new Incidents.

How can i go about doing this?

DrewW · ‎11-01-2023

Two options

1 - Type a * and then what you are looking for.

2 - Setup the AJAXTableCompleter on the reference field.

DrewW · ‎11-01-2023

Two options

1 - Type a * and then what you are looking for.

2 - Setup the AJAXTableCompleter on the reference field.

Prince Arora · ‎11-01-2023

Can you try this in the attribute of variable:

1) ref_auto_completer=AJAXTableCompleter,ref_ac_columns=last_name,ref_ac_columns_search=true;

2) You can start your string by inputting a "*" before

3) You can check this link:

Please try the methods as mentioned above.

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