Searching for interactions in Service Operations Workspace

[mworkman]

Hello,

We are currently transitioning to Service Operations Workspace and one enhancement our Service Desk would like is to show Interactions for a particular user when they use the global search inside of SOW. Currently it only shows Incidents, Changes, Problem, Knowledge and Catalog. We do not want Interactions to show up anywhere but in the Service Operations Workspace search. Is this possible?

[Saurav]

@mworkman  - Did you figure this out , I see its been a while and no responses . We have a requirement similar where we should be able to search for Interactions while using Service Operations workspace.