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ServiceNow Use6
Tera Guru

‎11-20-2023 07:35 PM

Hi,

 

Can you please explain it in a line or two?

 

A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their incident list. What would you suggest to fix this issue?

1. Use the system properties to correct the instance’s time zone
2. Have them correct the time zone on their computer
3. Recommend they use Chrome, instead of Explorer
4. Have them use the gear icon to set the employee’s time zones
5. Have them clear their cache

 

Regards

Suman P.

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5 REPLIES 5

RangaSandeP
Tera Contributor

‎09-23-2024 11:14 PM

Can I get correct answer for this question 

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vikasczkuma
Tera Contributor

‎10-17-2024 12:56 PM

Correct option should be: 2. Have them correct the time zone on their computer

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venubolla
Tera Contributor

‎02-15-2025 08:12 AM

Hi @Dr Atul G- LNG ,
Can you please provide the correct answer for this.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to venubolla

‎02-15-2025 02:01 PM

Answer is 1

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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