Security Constraints prevents you from accessing the attachment

[Hugo Trinidad]

I'm trying to view a PDF file and I'm getting "Security Constraints prevents you from accessing the attachment". The user doesn't have any role assigned. If I switch to an user with admin role it works fine. My question is, do I need and admin role to use the PDF viewer?

Thank you,

HT

[Anil Lande · Accepted solution]

Hi,

Please make sure user have required access to particular attachment record.

If user does not have required roles then user won't be able to view attachments.

Thanks,
Anil Lande

[Musab Rasheed]

Please go through below links

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0722936

https://community.servicenow.com/community?id=community_question&sys_id=a376bdd2db0257044816f3231f96191c

https://community.servicenow.com/community?id=community_question&sys_id=c9875190db0157040e3dfb651f9619f3

https://community.servicenow.com/community?id=community_question&sys_id=638487a9dbd8dbc01dcaf3231f9619dd

I don't think admin role is required.