Select box variable and the select value should display description
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-26-2025 06:49 AM
When user selects an option, the script checks the value.
Depending on the option, it updates the help text under the select box with the description.
If they clear/reset, the description disappears.
How can this be achieved.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-26-2025 07:19 AM
Hi @KarthikS0591695,
it can be Catalog UI Policy + action(s) or Catalog Client Script.
Provide more details to get better advice 😉
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-26-2025 08:07 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-26-2025 07:37 AM
If you are thinking to change help text dynamically via script then it's not feasible.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader