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How many nodes do I have?

David Dunleavy
Tera Expert

I'm trying to determine how many nodes I have for each instance at my job.

 

When I run stats.do I get the following

 

Statistics for: Demo Server @nameOfMyChoosing.service-now.com:80 at: Fri Jun 24 07:50:00 PDT 2022 (Refresh)
Connected to cluster node: app130165.ytz3.service-now.com:nameOfMyChoosing011

That makes me think I'm on node80.

When I go to System Diagnostics > Diagnostics I get these two

Name    app130165.ytz3.service-now.com:nameOfMyChoosing011

Name    app141144.ytz3.service-now.com:nameOfMyChoosing012

For this instance do I have one node, 80?   Or do I have two nodes, 011 and 012?

I thought System Diagnostics was supposed to show all nodes while stats.do shows only the node I'm logged into.

Why doesnt 80 show anywhere in System Diagnostics?

 

I need to contact ServiceNow support and ask them to perform a fix on my node(s) but I need to tell them where specifically.   

Thank you

 

 

 

1 ACCEPTED SOLUTION

David Dunleavy
Tera Expert

DOH -- The 80 was just the port number 

View solution in original post

2 REPLIES 2

David Dunleavy
Tera Expert

DOH -- The 80 was just the port number 

ReginaldFawcett
Tera Guru

Go to https://<instance_name>.service-now.com/stats.do
Look for "Connected to cluster node:"
You should find at the end of that line your instance name and a number. That number would be the node you are connected to.
<instance_name>015 - would indicate you are connected to node 015