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Select box variable and the select value should display description

KarthikS0591695
Giga Contributor
  • When user selects an option, the script checks the value. 

  • Depending on the option, it updates the help text under the select box with the description.

  • If they clear/reset, the description disappears.

How can this be achieved. 

 

3 REPLIES 3

GlideFather
Tera Patron

Hi @KarthikS0591695,

 

it can be Catalog UI Policy + action(s) or Catalog Client Script.

 

Provide more details to get better advice 😉

_____
100 % GlideFather experience and 0 % generative AI

I have a select box variable in my ServiceNow catalog form called approval_policy_for_service_item, and the first option is "Manager" And when the user selects this "Manager", it should display a help text "Route to Manager for approval" as description. 

 

 

Ankur Bawiskar
Tera Patron

@KarthikS0591695 

If you are thinking to change help text dynamically via script then it's not feasible.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader