Send email once record producer is submitted?

[Community Alums]

Hi All,

I have created a record producer to allow users to submit a change request.

What I am wondering is how can I send an email to a specific group once the record producer has been submitted?  Along with the change details.

Can this simply be done in the 'Generated record date' script by using an event and link it to a notification?

Any guidance/assistance would be much appreciated.

Thanks!
Alex

[Ankur Bawiskar]

@Alex

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Regards
Ankur

[Ankur Bawiskar]

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Ankur

[DaSmith9]

Hi Ankur, great suggestion for only generating a notification for things that come through a Record Producer. I wasn't aware of that table and it's purpose. 

On review though, there is one callout here, is that this really only works for Task based records.

The Contract (ast_contract) table for example this doesn't work for out of the box. When reviewing the Item Produced Record table for contract records created by a Record Producer, there is obviously no value in the Task reference field as ast_contract is not extended from task, and surprisingly, there isn't a value in the Record Key field. (Quebec instance in the screenshot below).

Thank you though Ankur, I learned something today. 

Thanks,

Daniel

[sparkles]

Hi Ankur,

What if I need it only for specific record producer not for everyone? Just for one catalog item

Thanks!

[KeDix]

@Ankur Bawiskar 

Unfortunately, it does not work for Record Producers created in the Scoped application. 

"sc_item_produced_record" table does not have an entry for the scoped app Record Producer.

I have the same requirement to send an email once the Record Producer is submitted. My record producer is built under the Scoped application and not in Global scope.