Send email once record producer is submitted?

[Community Alums]

Hi All,

I have created a record producer to allow users to submit a change request.

What I am wondering is how can I send an email to a specific group once the record producer has been submitted?  Along with the change details.

Can this simply be done in the 'Generated record date' script by using an event and link it to a notification?

Any guidance/assistance would be much appreciated.

Thanks!
Alex

[Ankur Bawiskar]

@KeDix 

it works for scoped app as well

I have a table in custom scoped app and created record producer on it and submitted it.

Record got inserted into the sc_item_produced_record table

[KeDix]

@Ankur Bawiskar 

Do you know why the record is not inserted in 'sc_item_produced_record' table for my scoped app record producer?

Any settings that need to be done in order to have a record inserted in 'sc_item_produced_record' once the scoped app record producer is submitted? 

The record is inserted in a table mapped to the record producer but, not in 'sc_item_produced_record' table.

[Ankur Bawiskar]

@KeDix 

check this link

Record is not getting created in Item Produced Record [sc_item_produced_record] table when record pr... 

[KeDix]

@Ankur Bawiskar 

Thanks for your help.

I guess if the customized version of 'SC Catalog Item' widget is being used in my case I cannot revert the same as I am not the PO.

Is there any other way to trigger an email once the record producer is submitted? Insert BR, and then call the event which will trigger the notification.

[DaSmith9]

We have a record producer (non Task based table) where we needed to trigger the notification after the RP was submitted by the end user. 

I just went back and looked, and all we are doing is creating an event (used to trigger the notification) on the last line of the record producer script, passing data from ‘current’ into the parameters.

Been working this way for a while now, no complaints about missing notifications, though I haven’t audited every RP submitted and every notification sent.