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Send notification to specific member of assignment group when assigned to field is selected

shubhamverm3478
Tera Contributor

Hi,

I am trying to send a notification to two specific user of an assignment group named TPRM when it is selected in assignment group field.Only these two specific users should receive notification not other members when TPRM assignment group is selected under assignment group field .

How can I achieve this?

 

Thanks in advance!

3 REPLIES 3

Vrushali  Kolte
Mega Sage

Hello @shubhamverm3478 ,

 

You can achieve this requirement by creating a notification record.

Add filter condition in when to send notification(select appropriate group) as below -

VrushaliKolte_0-1722245763375.png

 

In who will receive section add the intended users as below-

 

VrushaliKolte_1-1722245821670.png

 

If my answer solves your issue, please mark it as Accepted & Helpful!

Hemanth M1
Giga Sage
Giga Sage

Hi @shubhamverm3478 ,

 

If these users are same all the time  in this scenarion , Select these users indivisually from your notification as below

 

HemanthM1_0-1722245841522.png

 

HemanthM1_1-1722245878068.png

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

shubhamverm3478
Tera Contributor

There are six members in group TPRM,when  TPRM group is selected in assignment group,only specific two members should receive notification rather than all six?Can we achieve this?