Send notification when a specific field variable is selected

[John Johnson]

So, 

I have a catalog item with many variables. One of which is named 'project_type'.  There are 5 question choices.  One is named 'emergency'

I want to send an email that states 'EMERGENCY' if this field is selected.

I have seen everything online except for this...LOL

what would be the best way to do this?

I have a new notification that i created for this... would i need an advance condition?  Event?

Help is greatly appreciated. 

[Danish Bhairag2]

Hi @John Johnson ,

If there is a workflow attached to the catalog item u can add an if condition activity from core tab maybe at the beginning or as per the process design to check if project type is "Emergency", then the yes part will be connected to an Notification activity.

Similar kind of step u can follow for Flow designer as well.

Lets say if there is no flow u can use onSubmit script for sending notification where u need to make a GlideAjax call to a script include & call the event in the script include for the notification to trigger only when project type is emergency.

Thanks,

Danish

[John Johnson]

I was hoping for a more detailed answer, but this may lead me in the right direction.  I'll give it a go and let you know.  Thanks!