send notification when an idea get created

Rajkumar Bommal
Tera Contributor

Hi 
I want to send a notification when an idea created ,
using email scripting and notification

6 REPLIES 6

Gangadhar Ravi
Giga Sage
Giga Sage

Are you facing any issues while implementing this ? Please provide more details.

@Gangadhar Ravi 
i dont know how to implement this using email scripting

 

is there any reason you want to use email scripting ? below documentation and examples is helpful to understand how email scripts work in ServiceNow. 

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/script/server-scripting/concept/c_...

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/script/server-scripting...

 

Please mark my answer correct and helpful if this works for you.

Jitendra Diwak1
Kilo Sage

Hi @Rajkumar Bommal,

 

You can simply create the notification on IDEA table and check the insert button while creating the notification. You dont need to create email script. Email script is used write the complex logic and if you want to fetch the data from different table then we use email script.

 

Please accept the solution if it works for you.

 

Thanks

Jitendra

Please accept my solution if it works for and thumps up.