send notification when an idea get created
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā05-20-2024 03:30 AM
Hi
I want to send a notification when an idea created ,
using email scripting and notification
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā05-20-2024 04:59 AM
Are you facing any issues while implementing this ? Please provide more details.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā05-20-2024 05:15 AM
@Gangadhar Ravi
i dont know how to implement this using email scripting
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā05-20-2024 05:50 AM - edited ā05-20-2024 05:51 AM
is there any reason you want to use email scripting ? below documentation and examples is helpful to understand how email scripts work in ServiceNow.
Please mark my answer correct and helpful if this works for you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
ā05-20-2024 05:30 AM
Hi @Rajkumar Bommal,
You can simply create the notification on IDEA table and check the insert button while creating the notification. You dont need to create email script. Email script is used write the complex logic and if you want to fetch the data from different table then we use email script.
Please accept the solution if it works for you.
Thanks
Jitendra