Sending attachments over a REST message to an incident

[chandra_ym]

how do i send an attachment to an incident over a REST message ?

The target instance has a scripted REST API Endpoint, which I need to consume and send an update to an incident including attachment files. 

Also, how do i parse the received REST message on the target, extract the attachment and attach it to the incident?

[Tony Chatfield1]

Hi, I don’t think you need to parse the attachment message, as there is a dedicated Attachment API.

The response from your incident insert\update should give you the record sys_id and sys_class_name and with these values (and the file name) you should be able to use the Attachment API to upload your file(s).

[The SN Nerd]

If you are sending an attachment from one instance to another, the solution below may help you:

Sending a pdf to the Rest API with javascript

https://community.servicenow.com/community?id=community_question&sys_id=a4f0c7a5db98dbc01dcaf3231f96...