Sending Email notification Automatically on record update.

[Sourav Sarkar2]

My scenario is , in my custom application there is 4 fields for a record  Name, Email, Ph number , Address.

Now If I update any of These field (excluding Email ) one notification will go to the email Id which has been stored in to my custom email field.

And the body of email should be like....

Your this (field name) has been Updated and The Update data is (data which is updated into that field). 

[johnfeist]

Hi Sourav,

If you are developing a custom app, go into Studio and open the app.  From there, click on Create Application File.  From there, look for Notification.  From there you can create a notification within the app.  The process is the same as going into System Notifications and creating a new notification.

Hope that helps.

:{)

Helpful and Correct tags are appreciated and help others to find information faster

[Harish Vaibhare]

Hi Sourav

Go to System notification >> notifications

create new and select your table name

step one:when to send

instead of caller select your three fields excluding email.

step two: who will receive

in users/groups field select email field.

step three: who will recieve

call email script for email body.

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Thanks.

[Ali Shaikh1]

Hi Sourav,

You can create a email notification to fire an event to run a Business Rule with your condition.

You can define when to send a notification based on the type of triggering event. The instance can send a notification in either of these circumstances.

• When a record is inserted or updated
• When a specific event runs

http://wiki.servicenow.com/index.php?title=Email_Notifications#gsc.tab=0

Mark helpful if it is useful.