Sent emails do not show in incident task's activity stream

[chanp]

Other locations (e.g. RITM and incident) show emails sent in its activity stream. Would appreciate if someone can point me to the right direction. Thanks!

[Anirudh Pathak · Accepted solution]

Hi @chanp ,

Please follow below steps - 

1. Click on the filter activity besides activity section.

2. Click on Configure available fields.

3. From Available list bring "Emails - autogenerated" and "Emails - correspondence" to the selected list.

4. Save the form.