Service Catalog Category is not available for snc_internal role user

Sid_Takali
Kilo Patron
Kilo Patron

‎11-23-2023 03:39 AM

Hi Team,

I have an issue in CSM Portal where Service Catalog Category is not available for users having snc_internal role. 

What could be the issue? 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Sid_Takali

‎11-23-2023 04:33 AM

Hi @Sid_Takali 

 

I guess it need more roles. 

 

https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-servi...

 

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