Service catalog checkbox visibility

DB1
Tera Contributor

‎06-06-2023 11:46 AM

Hi all, 

I have the below requirement and need help to achieve the same. TIA

 

1. There is a select box with 5 options.(Option A,B,C,D,E)

2. When Option A is selected it should display 2 Mandatory Checkboxes (refer below image)

DB1_0-1686076728995.png

3. Requirement: Cat item should display 2 checkboxes when Option A is selected. However, when checkbox 1 is selected then Checkbox2 should disappear similarly when checkbox 2 is selected checkbox1 should disappear.

DB1_1-1686076957023.png

 

The variables I have

1. Select box

2. I created 2 separate variable sets which holds the two different checkboxes separate.

Variable set 1 - Checkbox1

Variable set 2 - Checkbox 2

3. I created a catalog ui policy to display the 2 checkboxes when option A is selected.

However need help with Point#3 Requirement

 

TIA

@Manmohan K @Ankur Bawiskar @Mark Roethof @Ratnakar7 @Daniel Pettet 

 

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5 REPLIES 5

Prinssi
Mega Sage

‎06-06-2023 12:04 PM - edited ‎06-06-2023 12:05 PM

Hi DB,

 

You can accomplish requirement 3 by adding two UI policies (make sure they are higher order than the UI policy that displays them in the first place).

 

UI Policy 1 - When Selectbox is Category A AND Checkbox 1 is true, UI Action: set Checkbox 2 to not visible, and manadatory is false.

 

UI Policy 2 - When Selectbox is Category A AND Checkbox 2 is true, UI Action: set Checkbox 1 to not visible, and manadatory is false.

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DB1
Tera Contributor
In response to Prinssi

‎06-06-2023 01:11 PM

Hi thanks for the quick reply.

 

The above suggestion works fine with hiding the checkbox when either of one is checked. However I just mentioned one hierarchy above this validation. I ended up with a problem there 

Actually the hierarchy is as follows:

 

DB1_0-1686082141791.png

1. Select box 1 = Option A

2. Select box 2 = Option A

3. Select box 3 = Option A

4. Only when above 3 conditions are met it should show the 2 checkboxes

Now, with the 2 new catalog UI policies that I had to create the 2 checkboxes are being displayed everywhere. It is not meeting the above 3 condition where it has to be Option A in all the select boxes

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Prinssi
Mega Sage
In response to DB1

‎06-06-2023 03:52 PM

Got it.  In that case, you would update the conditions in your UI Policies.

 

UI Policy 1 (displaying the checkboxes) conditions should be:

  • Select box 1 is Option A, AND
  • Select box 2 is Option A, AND
  • Select box 3 is Option A

 

UI Policy 2 (hiding checkbox 2) conditions should be:

  • Select box 1 is Option A, AND
  • Select box 2 is Option A, AND
  • Select box 3 is Option A, AND
  • Checkbox 1 is true

 

UI Policy 3 (hiding checkbox 1) conditions should be:

  • Select box 1 is Option A, AND
  • Select box 2 is Option A, AND
  • Select box 3 is Option A, AND
  • Checkbox 2 is true
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DB1
Tera Contributor
In response to Prinssi

‎06-06-2023 06:08 PM - edited ‎06-06-2023 06:14 PM

Hi I tried.. Still not working. It shows up on the form onload without any selections made.

 

I also tried the following.

1. UI policy 1 - has "Reverse if false" = true/Onload = true

2. UI policy 2 - to show checkbox 1 "Reverse if false" = false/Onload = true

3. UI policy 2 - to show checkbox 2 "Reverse if false" = false/Onload = true

 

I noticed the 2 checkboxes not visible on load however if checkbox1 is selected checkbox2 disappears and does not come back if checkbox1 is unselected. Hope I am not confusing

 

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