Service Catalog: Citizen Developer training

Colleen
Tera Expert

3 hours ago

Can anyone recommend training material / online courses on building service catalog forms that does not require App Engine Studio or Catalog Builder?

 

We do not have a licence for App Engine Studio. I have experimented with Catalog Builder and completed the ServiceNow University course but do not believe that is suitable for citizen developers in our environment.

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spike
Mega Sage

2 hours ago

Isn't Catalog Builder built for exactly for the Citizen coder? Anything is coding in the back end and that's the domain of a developer.

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Tanushree Maiti
Tera Patron

2 hours ago

Hi @Colleen 

 

Since your organization does not have an App Engine Studio license and Catalog Builder isn't suited for your citizen developers,

the best alternative is learning the traditional Native ServiceNow UI (Maintain Items) or catalog builder combined with Flow Designer. 

 

Refer : Catalog Builder Fundamentals 

https://www.youtube.com/watch?v=21hPPCblJVk

https://www.youtube.com/watch?v=21hPPCblJVk

https://www.youtube.com/watch?v=5RdUNGBSUK0

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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