When category and Location select dependent CI appear

[Vaibhav Ramteke]

Hello
This is all for change_request
I have created client scripts for Category and Location to display dependent CIs. My requirement is that when both Category and Location are selected, the CI should appear accordingly. However, the CI Class is showing the same value and not changing based on the selected Category.

The basically is category + location select dependent CI appear but not as per category. gave me solutions.

Thanks in advance

[Aditya_hublikar]

Hello @Vaibhav Ramteke ,

Can you please share that script snippet  or screenshot ?

[Tanushree Maiti]

Hi @Vaibhav Ramteke 

Try this:

1 Create a Script Include
Name: DependentCIs

• Client Callable: true

var DependentCIs = Class.create();

DependentCIs.prototype = {

    initialize: function() {},

    getFilteredCIs: function(category, location) {

        var ciArray = [];

        var gr = new GlideRecord('cmdb_ci');

        if (category) {

            gr.addQuery('category', category);

        }

        if (location) {

            gr.addQuery('location', location);

        }

        gr.query();

        while (gr.next()) {

            ciArray.push(gr.getUniqueValue());

        }

        return 'sys_idIN' + ciArray.join(',');

    },

    type: 'DependentCIs'

};

2.

• Open a Change Request form.
• Right-click the Configuration item (cmdb_ci) field label and select Configure Dictionary.
• Scroll down to the Dictionary Overrides related list and click New.
• Select the Table as change_request.
• Check the Override reference qualifier box.
• In the Reference qual field, enter the following JavaScript to pass the form's fields to your Script Include:
• javascript: new DependentCIs().getFilteredCIs(current.category, current.location);

[Vaibhav Ramteke]

Hi @Tanushree Maiti 

Im getting below popup