Service Catalog in Side Navigation agent Workspace

Rad4
Tera Expert

Hello,

I want to show the Service Catalog through the Side Navigation of Agent Workspace.

Do you have any idea to do it?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Rad4
Tera Expert

In the iframe Source I added the URL for the Service Workspace Portal and disable the sandbox.

find_real_file.png

To configure the Service Workspace Portal go to Service Portal -> Portals and select the Service Workspace Portal

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6 REPLIES 6

Mohith Devatte
Tera Sage
Tera Sage

Hello  ,

if you are using a UI builder to do this you have a component called "catalog item"

find_real_file.png

You can use this component to build it but not sure about having this in side navigation .May be you might have to create a new page or a menu.But i would suggest this way adding the catalog item using this component in this way

please mark my answer correct if it helps you

Hello Mohit,

I need to show the Service Catalog in the page not a specific item.

Do you have an idea to how to do that?

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Go through below links

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workspace/task/assign-service-catalog.html

https://docs.servicenow.com/en-US/bundle/sandiego-platform-user-interface/page/administer/workspace/task/assign-service-catalog.html

https://community.servicenow.com/community?id=community_question&sys_id=ef42c9f4dbbe9850fb115583ca9619f1

Please hit like and mark my response as correct if that helps

Regards

Please hit like and mark my response as correct if that helps
Regards,
Musab

Hello Musab,

The two first articles are not helping me for my topic.

The last article, about workspace modules, it's only available in Paris and I'm in Rome.

Any other idea?

 

Thanks