Service Catalog in Side Navigation agent Workspace

Rad4
Tera Expert

Hello,

I want to show the Service Catalog through the Side Navigation of Agent Workspace.

Do you have any idea to do it?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Rad4
Tera Expert

In the iframe Source I added the URL for the Service Workspace Portal and disable the sandbox.

find_real_file.png

To configure the Service Workspace Portal go to Service Portal -> Portals and select the Service Workspace Portal

View solution in original post

6 REPLIES 6

Brad Tilton
ServiceNow Employee
ServiceNow Employee

I think the only way to really do this at the moment is through an iframe. If you look at how the Service Operations Workspace (config workspace for ITSM released through the store in San Diego) they use an iframe component that pulls in the Service Portal view of the catalog. You should be able to check it out in a PDI.

Rad4
Tera Expert

In the iframe Source I added the URL for the Service Workspace Portal and disable the sandbox.

find_real_file.png

To configure the Service Workspace Portal go to Service Portal -> Portals and select the Service Workspace Portal