Hi,
I am trying to make my catalog item accessible from public (without login / unauthorized).
To do this, I found this KB article KB0681861 and
- copy "sc_cat_item" page and make "sc_cat_item_public" page then set it public
- assign "public" role to page roles
- clone all widgets in "sc_cat_item_public" page and sets all of them public
- assign "sc_cat_item_public" page as a homepage in my own service portal
I can display item page from this portal with logged in user.
But even I paste same item page URL to other browser (unauthorised), it still displays log in page.
Do I have to do something else?
In the article, it mentions "make the item public".
What is this means?
I guessed it means that set public role to the item like page settings. Is this correct?
I tried it but, my item setting page doesn't shows roles field even it is define in Form Design.
How can I display catalog item with unauthorized user?
If you have any idea, it will be great help for me.
Thank you.
Hi Carlos,
Thank you so much for your reply!
Unfortunately it still ask to login.
It display item info with the same URL for logged in user.
What I did is...
- I set only one widget "SC Catalog Item Public" which is copied from "SC Catalog Item" in my page.
- Then I assigned only one role "public" to both of this widget "SC Catalog Item Public" and the page.
What else do I have to setup?
Thank you so much for your help!
Hi Carlos,
Thank you so much for your reply.
I made silly mistake.
I attached "catalog item" page which is SNOW standard page.
I should have attached "catalog item public" page which I made.
Sorry I was confused...
This is "catalog item public" page with authorized access.
And this is same page with unauthorized access.
So it doesn't show login page.
Big improve!
But it still doesn't show item data.
Only shows a message "You are either not authorized or record is not valid.".
Do you have any idea for this?
