Hello everyone,
I am trying to test the Service Mapping Plus plugin in my PDI. I have successfully installed the plugin and all the modules, and components are visible in my instance. I am now trying to generate ML generated application service candidates.
When I try to run cluster definition "application_suggestion", the ML Solutions record is created but it throws an error as shown below.
I have already set the property "glide.shared_service_scheduler.url" as "https://sncmlscheduler.service-now.com/"(provided OOTB).
There are two points which seem the issue.
1)The filter in "application_suggestion" is not returning any records even though when tried directly on the table it returns records with the same filters.
2)When I checked the logs, it showed the following error.
"Request not sent to uri= https://sncmlscheduler.service-now.com/api/sn_service_request/job : java.net.ConnectException: Connection refused (Connection refused). Solution ID: 6e7aed0f2fe63110b65449e72799b6e5"
It seems that the connection to https://sncmlscheduler.service-now.com is not permitted. Is it because of the instance being a PDI?
Can someone please help me with troubleshooting the above issue?
Thank you!
