Service-Now Duo Integration

Adam Peterson
Kilo Sage

‎02-27-2023 03:10 PM

Hey guys,

 

I am trying to integrate Duo with Service-Now. The use case is having a UI Action button on a user record that sends a DUO PUSH notification to their phone. We then need to know if they Accepted that DUO notification in Service-Now. Has anyone ever done this before or could point in the right direction?

 

Thanks!

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Allen Andreas
Administrator
Administrator

‎02-27-2023 07:14 PM

Hi,

I'd recommend checking out this post for similar conversation: https://www.servicenow.com/community/developer-forum/servicenow-and-duo-integration/m-p/1397460/page... 

Additionally, consider checking out the same type of UI Action setup as what you're talking about that someone else did and posted on ServiceNow Share: https://developer.servicenow.com/connect.do#!/share/contents/4512079_ui_action_to_validate_caller_id... 


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Allen Andreas
Administrator
Administrator
In response to Allen Andreas

‎03-10-2023 06:49 AM

Hi @Adam Peterson 

I just wanted to check-in and see how you're doing.

If my reply above Helped guide you correctly, please consider marking it as "Accept Solution".

Thanks and take care! 🙂


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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