Servicenow and DUO Integration

agulati
Kilo Expert

Hi,

I am planning to do a Servicenow - DUO Integration. The requirement here is to make a call to DUO from a UI page and then do the authentication. Has anyone done this or is there a support for using Node.js files in servicenow to handle this.

Thanks

Aman Gulati

1 ACCEPTED SOLUTION

I was able to implement this successfully   by using REST API calls from ServiceNow to DUO.


The API Integration was done using details listed on   https://www.duosecurity.com/docs/adminapi#api-details



Thanks


Aman Gulati


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14 REPLIES 14

Good to know. can you please let us know what level of access needed for ServiceNOw to access DUO , to read tokens etc?

https://developer.servicenow.com/app.do#!/share/contents/4512079_ui_action_to_validate_caller_identity_using_duo_mobile_multi_factor_authentication_mfa?v=1&t=PRODUCT_DETAILS

Hi @agulati . Can you please provide the authentication sample code?

shawnbradley
Kilo Contributor

Here is a working example on ServiceNow Share.

find_real_file.png

Hi,

I looked at this.

I wanted to get the list of users from my DUO Security account to serviceNow. I've tried outbound REST message but the authentication requires some complex working and have issues in that.

Can you suggest how I can do that? Or if this can somehow be used to do that after some modifications?

Regards.