Service Now integration with Cisco Prime

[mukki]

Hi All ,

How we can integrate SNOW with CISCO prime, i searched but didn't got any concrete solution.

Is there any third party tool available which can be used to integrate both ?

Please advice me on this..

Regards

Mukesh Rawat

[poornachander]

There is no built solution available for this. But CISCO Prime & ServiceNow supports SOAP API well.
You can just follow the existing integrations design to do this, ex: Netcool or Jira etc...

For different integrations options in SNOW: ServiceNow Integration API Technology Stack

Let us know how you are getting along.

Thanks

Poorna

[danielbilling]

I've used REST to collect info from Prime

you can find the documentation on your Cisco Prime installatation under /webacs/api/v1/

[Joel P_ Nathan]

A new developer so apologies for my basic question - is there a REST API for Cisco Prime? I'm was asked by a colleagues of mine to try and find a command prompt for the API..does that make sense?

[Tony Cattoi]

You can also connect to the database using the JDBC Sybase driver to import the data into ServiceNow.