Service-Now SSO failing for nameid-format:transient
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07-23-2019 06:43 AM
Our IDP (shibboleth) only support NameID Policy transient (urn:oasis:names:tc:SAML:2.0:nameid-format:transient) & we have User Field to match in user table is : user_name.
No documentation found in service-now docs around this transient NameID Policy.
NameID Policy :
User exist in both systems. Getting error : urn:oasis:names:tc:SAML:2.0:nameid-format:transient
User Field : user_name
User: AAdzZWNyZXQxPsj7IyvWeDGT+VrPcWq2m6HSUz9thrCTyzjkSJurl1QKBbDhENb9PK6G+YcwK8L26wubRBGjCEq1XRYbZS6QzPcJa7IHfe77ydlIbBe9smrQdV/Z9XFcD05zVoNhKoKk3IETCFDCp+Qi9ToAAoVYk4U08TuPiZ2imDQ= not found
Ensure that the user you are trying the test connection with is present in the system.
Ensure that 'User Field' property value corresponds to the value set in the IDP returned through 'Subject NameID' in the response.
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08-05-2019 10:54 AM
Fixed with help of string value coming thru saml response.
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11-05-2020 09:44 PM
Hi Raj,
Can you please explain in detail how did you fix this issue??
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12-22-2021 12:54 PM
Raj,
Can you provide your solution? Experiencing similar if not exact same issue
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05-24-2021 09:57 AM
user not found.
Regards,
Nisha
