Service now to AWS Event Bridge Integration

Ashok Kumar07
Tera Expert

Hi All ,

I need a Support to How to Integrate Service now with AWS Event Bridge ,

The Scenario is when will create a incident record  in service now, then in AWS Event bridge we want to create a event 

Can someone help me on this ,

Thanks in Advance,

Ashok.

 

1 ACCEPTED SOLUTION

Hello Omkar ,

Thanks for your support ,am follow your guidelines but am unable to link the AWS Event bridge and Service now ,plz give me some brief about this 

Thank you.

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5 REPLIES 5

Omkar Kumbhar
Mega Sage
Mega Sage

Hello Ashok,

First get the POST Rest API from the AWS Event bridge where you want to create a event.

Consume this AWS event bridge API in servicenow Rest Message (means create a new rest message)

Example below:

 

OmkarKumbhar2_0-1672654869914.png

Open the HTTP Methos which you are going to create and then click on related link Preview Script Usage

Copy the whole script, create a new BR on incident table and where the incident is created it will try to call this Rest message and create a event in AWS  event bridge.

Like this you can achieve this integration.

 

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

Hello Omkar ,

Thanks for your support ,am follow your guidelines but am unable to link the AWS Event bridge and Service now ,plz give me some brief about this 

Thank you.

Hello @Ashok Kumar07 ,

Please check with the AWS Event bridge team to provide you the basic authentication means they will create the one user in AWS and will provide you can can create it and choose in rest messgae or you can also go with Oauth. Next ask them to provide the Endpoint API where events will create.

 

Thanks,

Omkar

If I was able to help you with your case, please click the Thumb Icon and mark as Correct.

Hi Omkar,

Thank for reply, Actually am doing a One POC on this topic , my self only am created one AWS account and working on that so can i create a user in AWS .

Thanks,

Ashok.