Service operation workspace

[Shubham Gagneja]

I have added certain field on incident form in Service Operation Workspace. When I save the incident for, I can't see those fields. Any idea whats going on? 

[Danish Bhairag2]

Hi @Shubham Gagneja ,

In order to add any existing field on workspace view u can click on your profile (u should be on that record in workspace view) there u should be able to see option for form layout under configure page. From there u can add the required fields n save it. It will reflect on the form.

Mark may answer helpful & accepted if it helps you resolve your query.

Thanks,

Danish

[Danish Bhairag2 · Accepted solution]

Hi @Shubham Gagneja ,

Attaching Snip for your reference,

Mark my answer helpful & accepted if it helps you resolve your query.

Thanks,

Danish