Service Operations Workspace: Custom Configurations for Side Panel Component

[angel7170]

Hi - I have a requirement to change the "Templates" side panel component to look for templates from a custom table (u_template) rather than the OOB template table( sys_template). Can someone please walk me through on how to make those changes?

Appreciate your help

Thank you

[Ankur Bawiskar]

@angel7170 

not very familiar with that, but did you check any config which says to use sys_template table

There may be simply replace with your table

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Anand2799]

Hi @angel7170 ,

Unfortunately, there is not an easy way to just update the template table.

The page "Template SNC" uses an OOB component "Record Templates". If you want to change the table then you'll have to create a new page (copy existing ""Template SNC") from scratch, you have to build it on your own completely.

Existing page location - UI Builder -> Page Collections -> SOW- Sidebar tabs top -> Template SNC

If you find this response helpful mark this as correct/helpful.

Regards

Anand