Service Operations Workspace - Record Information panel - VIP indicator

Daniel Arnold
Tera Guru

‎06-16-2025 02:49 PM

I'd like to change the look of the VIP indicator on the Record information side panel found in Service Operations Workspace. I'd also like to add other indicators for callers who meet other types of conditions. Does anyone know where this is configured??

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-16-2025 02:51 PM

Hi @Daniel Arnold 

I’m not sure where we can change this, but please check using the highlighted values.

 

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Dr. Atul G. - Learn N Grow Together
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