Service Operations Workspace - Removing 'Create Change' from Interaction Form

LRhodes
Tera Guru

Hi all,

I'm having a bit of trouble with these UI Actions and I'm not sure if anyone else has experienced this. I'm looking to disable the UI Action for 'Create change', however I cannot find where this specific UI Action is located.

 

LRhodes_0-1739454839590.png

 

The Incident and Request ones I can find against the interaction table (it's not the standard change one as its inactive).

 

LRhodes_1-1739455008882.png

Are these UI Actions created elsewhere? Can't find it in UX Form Action Layout or Global UI Actions either.

 

LRhodes_2-1739455204484.png

LRhodes_3-1739455257435.png

 

 

 

 

5 REPLIES 5

Thank you! This helped resolved the issue! Appreciate it!