Service Operations Workspace

[sparkles]

Hello!

I am looking for step by step video on how to move from Agent workspace to Service operation workspace.

We're currently using Agent workspace and wants to move to Service operation workspace.

Thanks,

S

[Dr Atul G- LNG · Accepted solution]

Hi @sparkles 

If I am not wrong, if you move to new release ( Vancouver or upper) you will get SOW OOTB and you can start using it. 

https://www.servicenow.com/community/csm-blog/migrate-your-existing-agent-workspace-to-the-new-confi...