Service Operations Workspace

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sparkles
Tera Contributor

‎05-31-2024 05:18 AM

Hello!

 

I am looking for step by step video on how to move from Agent workspace to Service operation workspace.

We're currently using Agent workspace and wants to move to Service operation workspace.

 

Thanks,

S

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-31-2024 05:22 AM

Hi @sparkles 

 

If I am not wrong, if you move to new release ( Vancouver or upper) you will get SOW OOTB and you can start using it. 

 

https://www.servicenow.com/community/csm-blog/migrate-your-existing-agent-workspace-to-the-new-confi...

 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-31-2024 05:22 AM

Hi @sparkles 

 

If I am not wrong, if you move to new release ( Vancouver or upper) you will get SOW OOTB and you can start using it. 

 

https://www.servicenow.com/community/csm-blog/migrate-your-existing-agent-workspace-to-the-new-confi...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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