Service Operations Worspace Quick Links

[mah1]

Tokyo Patch 2

Is it possible to define a global Quick Link (i.e., one that is visible to everyone in Service Operations Workspace)?

For example, we wanted to add a quick link for IT&S Contacts which would be visible to all. 

When I add a quick link, it is only visible to me.  We would like to define a few global quick links in addition to allowing the users to add their own. Is this possible?

Thank you!

[Shweta Jaiswal]

Hi Dan,

Could you please provide the steps to update the filter from Quick Link widget in UI Builder from Service Operations Workspace ?

Thanks,