Service Catalog - Issue with Variables

Christophe
Tera Contributor

L.S.,

 

I'm struggling with the configuration of a Catalog Item. When I select a Parent Contract in the first field, I expect List Collector only to show the Contracts the have the Contract in the first selection as Parent Contract.

Everything works fine, until I put a value in the Look Up Value field. In the non-working situation, the List Collector always shows the same three contracts, no matter what the selected Contract in the first field is.

What am I missing?

Thank you in advance for your help.

 

Best regards,

 

Chris.

 

1 ACCEPTED SOLUTION

Brad Bowman
Kilo Patron
Kilo Patron

A simplified mockup is working for me in my PDI - check Include none on the parent so that there is no default value, and make sure you have the attribute on the child.

BradBowman_0-1715869831868.png

BradBowman_1-1715869877446.png

BradBowman_2-1715869942703.png

BradBowman_3-1715869975143.png

 

 

 

 

View solution in original post

3 REPLIES 3

Brad Bowman
Kilo Patron
Kilo Patron

A simplified mockup is working for me in my PDI - check Include none on the parent so that there is no default value, and make sure you have the attribute on the child.

BradBowman_0-1715869831868.png

BradBowman_1-1715869877446.png

BradBowman_2-1715869942703.png

BradBowman_3-1715869975143.png

 

 

 

 

Christophe
Tera Contributor

Hello Brad,

 

Thank you very much for your reply. I build the Catalog Item again from scratch, and now everything is working fine. Your tips were helpful.

 

Best regards,

 

Chris.

Weird, but good to hear!