Service Portal add current user's name i.e. "Hi Joe, How Can We Help?"

[reginabautista]

Hi guys how can we add the current user's name to the "How Can We Help?" message on the main SP page? Please refer to attached screenshot. Thanks - Regina

[Derek3]

What is your server script?

[reginabautista]

var typeAheadSearchOpts = {title: gs.getMessage('How can we help?'), size: 'lg', color: 'default'};

data.typeAheadSearch = $sp.getWidget('typeahead-search', typeAheadSearchOpts);

[Derek3]

Try

(function() {

  // Collect the User Info to Display Users First Name

      data.sysUserID = gs.getUserID();

              if (!data.sysUserID)

                                        data.sysUserID = gs.getUser().getID();

      var sysUserGR = new GlideRecord("sys_user");

      data.userExists = sysUserGR.get(data.sysUserID);

      if (data.userExists) {

              data.name = sysUserGR.getValue("first_name");

      } else {

              data.name = "User";

      }    

  // Include the Search Bar widget as part of this Widget

  var typeAheadSearchOpts = {title: gs.getMessage('How can we help?'), size: 'lg', color: 'default'};

data.typeAheadSearch = $sp.getWidget('typeahead-search', typeAheadSearchOpts);

})();

[reginabautista]

Thanks Derek, no luck!

[ashishgupta]

For the newly cloned widget...

Just write the below line in the Server part:

data.user = gs.getUserName();