Service Portal - Custom Attachment Button on Service Catalog

[Joey Wan Kenobi]

Does anyone know how to add make a custom attachment button widget work on the service portal for the service catalog?

In Helsinki, this worked fine:

<a href="javascript:void(0)" class="panel-button sp-attachment-add" onclick="jQuery('#attachment_add').click();">
   <span class="glyphicon glyphicon-paperclip"></span>
</a>

In Jakarta patch 6, the button no longer responds (it does nothing). Can anyone help?

[Jonah Piascik]

Hi Nathan - I just downloaded this and it seems to work fine as a required attachment.  How would I make this work on a catalog item where I only require that attachment under certain conditions (via a UI Policy)?  It looks like that isn't working OoB because the update set is published as a scoped app.  Would I need to recreate everything in the scoped app as unscoped records?

Thanks.

[nathanfirth]

Sorry just seeing this now... it's just a widget embedded in a variable set, feel free to clone the widget into Global scope and you can add any needed logic.

[yundlu316]

Hi Nathan, I uploaded your widget and it works if I drag in a file, but the button gives me the following error in my console:

Also, where can I access the code for your widget so I can see and learn how you implemented this?  Thanks!

[nathanfirth]

What version of ServiceNow are you using? Is it a Record Producer or Catalog Item? It's just a Variable Set with an embedded widget. If you navigate into the Variable you can access the widget where you can make any needed changes.

[yundlu316]

We are in NY and am trying to use it in a Record Producer