Service Portal - distinguish between products with same Name and same short description
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12-27-2023 02:54 AM
There are few orderable products which has same names :
one is "available for" (approved requested callers) ,another "is not available for".
Is it possible to change the color of one of the product. Please find the attached - one product name or short description should be in green color.
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12-27-2023 07:02 AM
I doubt we can change the colour , but user will able to see only those which he/she can order.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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12-27-2023 10:37 PM
@Dr Atul G- LNG Thanks for quick response.
This distinction will be for User acceptance Testers . As they have some of the admin roles they see both the products which creates confusion.
If not color change , is there any other possibilities of making the difference?? [the difference should not be in Name or short description].