Service Portal (Helsinki): How to prevent confirmation messages from disappearing after a few seconds.

artsupsiri · ‎09-27-2016

I see the code in /scripts/js_includes_sp.jsx. I'd like to modify the function addNotification() in the Angular directive spNotifications so that non-trivial messages don't fade away.

Is there a way to change or extend the JavaScript?

artsupsiri · ‎09-28-2016

I discovered that decorating the directive spNotifications allows you to extend or overwrite the directive any way you want. In this case, I overrode two controller functions:

/* Override spNotificationsDirective controller */

angular.module('sn.$sp').config(function($provide) {

$provide.decorator('spNotificationsDirective', function($delegate, $controller) {

var directive = $delegate[0];

var controllerName = directive.controller;

directive.controller = function($scope) {

var controller = $controller(controllerName, {$scope: $scope});

// Override functions getMilliSeconds and areTrivial

controller.getMilliSeconds = function() {

var seconds = (areTrivial(controller.notifications)) ? 10 : 3000;

return seconds * 1000;

};

function areTrivial(input) {

return input.length >= 1 && input.every(function(item) {

return item && item.type === 'trivial';

});

}

return controller;

};

return $delegate;

});

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aaron_moriartyC · ‎05-16-2019

Hi,

We recently upgraded to Madrid and this script which was working fine has now broken with an error:

Error: [$injector:unpr] Unknown provider

Could anybody figure out how to fix this error? We have logged a call with HI and they have simply pointed us to the error but have provided no solution.

Thanks all

Indira Priya Da · ‎08-21-2019

Hello Aaron,

We also upgraded to Newyork, and this script throwing the 'Error: [$injector:unpr] Unknown provider: $elementProvider <- $element'. Did you get any workaround to fix this error? Pls assist if you find any info on this.

Thanks & Regards,

Indira Priya Darsini M.

Ronald Lob1 · ‎07-02-2019

London release added a new property that might be able to help:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0713722