Service Portal : How to add the description for the items in Order Guides

jem2 · ‎10-31-2017

The description for the items is appearing in the native page .However,it is not visible in Service Portal.Is it possible to add the description for the included items in service portal

Harish KM · ‎10-31-2017

In your SC order guide Widget. If you notice line 30. They are taking only short description. You can clone the widget and modify the code as below and that shud work. I changed it to description by adding ng-bind-html tag to add HTML and it works for me

Replace line 30 to below

That should work

Regards
Harish

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Jaspal Singh · ‎10-31-2017

Hi Jemila,

It should be up. Could you kindly help with a screenshot of the issue.

jem2 · ‎10-31-2017

Hi Jaspal,

Please find the screenshot below.In the native page the description for the item in Order guide is shown but it is not the same in Service Portal.

Native Page :

Service Portal:

Harish KM · ‎10-31-2017

Thats weird. Can u check the OOB catalog items like Apple Ipad and see whether description is visible

Regards
Harish

jem2 · ‎10-31-2017

The issue does not occur when I access catalog Items separately.It occurs only when I access it through Order guides .