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Service portal is not displaying catalog items in Search context

Senthil20
Kilo Explorer

Hi

Though search sources are added in my Service portal(PFA), catalog items are NOT showing up in my 'Search context' . when user types 'Create' keyword in search text box, it is not showing any of the catalog item like 'Create incident'

I am using: mid.kingston-10-17-2017__patch3-02-21-2018_03-02-2018_1305.windows.x86-64

Is there any other setting where i need to check. Please assist.

 

thanks

Karthick

5 REPLIES 5

SudhirOjha
Mega Guru

Have you selected any category for the same.

 

It needs category to get searched.

find_real_file.png