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Service Portal - My Tickets

arnabbose
Tera Expert

My Requirement ::

I want an widget called My Open Tickets: The Widget must display the Open requests, incidents and ideas that the user has submitted for themselves and others on the service portal homepage within a single widget in list form with a maximum of 5 items displayed, with the ability to scroll through the list further if needed.

Please can anyone suggest how to accomplish this! Code snippet will be of great help

6 REPLIES 6

Keerti2
Mega Expert

kindly let me know to add short description for request , as of now i can isee "item name , request number" when i click on My tickets.

 

now i want to see " item name , short description and request number" . kindly let me know code and where can we update that code.

Keerti2
Mega Expert

kindly let me know to add short description for request , as of now i can isee "item name , request number" when i click on My tickets.

 

now i want to see " item name , short description and request number" . kindly let me know code and where can we update that code.