Service Portal on mobile redirecting to \$m.do

[brianrichards]

The home page of our portal is public, so when a user enters the base URL in a mobile browser (instance-name/ss) they see it just fine, and when they navigate to a non-public page they are redirected to SSO as expected. After authentication, however, they are popped back to $m.do. Which is not the desired behavior of course.

I've made just a few modifications to the login behavior of our instance with regards to Service Portal: I have updated SPEntryPage with our portal suffix and I've also added the glide.entry.first.page.script system property.

I'm guessing I have to further modify SPEntryPage, but how so?

Thanks,

Brian

[kader]

thanks, solved my issue

[TStark]

For the current versions New York and Orlando you can navigate to System Properties->Mobile UI Properties and disabling the Mobile UI there.

[Luis Franco1]

The property that mandates the redirect is glide.ui.m_enabled. If it is true it redirects the usr on mobile to $m.do. 

After polaris is activated the interface is increasingly responsive and this doesn't need to be activated anymore. 

You can even see the dashboards :).