Service Portal:OOB Approval widget

[gomathyshankar]

Hi,

How to add the comments field in the OOB Approval widget and make it mandatory when the approvers rejects it.

[dvp]

Approvals

[gomathyshankar]

Hi,

My Client script looks something this so how to make this changes am not sure could please help

Client script:

function ($scope, spUtil, snRecordWatcher) {

  if ($scope.options.portal == true || $scope.options.portal == 'true') {

      $scope.contentColClass = "col-xs-12";

  $scope.options.portal = true;

  } else {

  $scope.options.portal = false;

  $scope.contentColClass = "col-sm-9";

  }

  $scope.data.op = "";

  snRecordWatcher.initList("sysapproval_approver", "state=requested^approver=" + window.NOW.user_id);

  function get() {

      spUtil.update($scope);

  }

  $scope.$on('record.updated', function(name, data) {

  get();

  })

  $scope.approve = function(id) {

      $scope.data.op = "approved";

      $scope.data.target = id;

      get();

  }

  $scope.reject = function(id) {

  $scope.data.op = "rejected";

  $scope.data.target = id;

  get();

  }

}

[gomathyshankar]

Hi,

Can someone please help me with the above   query.

[amaradiswamy · Accepted solution]

Hi Selva,

Use the below and it wil work ( we have to change both client and server to update user comments in approval table)

Highlighted are the changes

Client controller:

function ($scope, spUtil, snRecordWatcher,spModal) {

  if ($scope.options.portal == true || $scope.options.portal == 'true') {

      $scope.contentColClass = "col-xs-12";

  $scope.options.portal = true;

  } else {

  $scope.options.portal = false;

  $scope.contentColClass = "col-sm-9";

  }

  $scope.data.op = "";

  snRecordWatcher.initList("sysapproval_approver", "state=requested^approver=" + window.NOW.user_id);

  function get() {

      spUtil.update($scope);

  }

  $scope.$on('record.updated', function(name, data) {

  get();

  })

  $scope.approve = function(id) {

      $scope.data.op = "approved";

      $scope.data.target = id;

      get();

  }

  $scope.reject = function(id) {

    c.onPrompt(id);

  }

c.onPrompt = function(id) {  

                spModal.open({  

                      title: 'Give me a comment',  

                      message: 'Your comment please?',  

                      input: true,  

                      value: c.comment  

              }).then(function(comment) {  

                      c.comment = comment;  

  if(comment)

  {

                      $scope.data.comment = comment;  

  $scope.data.op = "rejected";

  $scope.data.target = id;

  get();

  }

              })  

      }

}

Server side:

Replace

if (input && input.op) {

  var app = new GlideRecord("sysapproval_approver");

  if (app.get(input.target)) {

      app.state = input.op;

      app.update();

  }

With

if (input && input.op) {

  if(input.op == 'approved')

  {

  var app = new GlideRecord("sysapproval_approver");

  if (app.get(input.target)) {

      app.state = input.op;

      app.update();

  }

  }

  else if(input.op == 'rejected' && input.comment)

  {

  var app = new GlideRecord("sysapproval_approver");

  if (app.get(input.target)) {

    app.comments = input.comment;

      app.state = input.op;

      app.update();

  }

  }

Thanks and regards

Swamy

[gomathyshankar]

Hi Swamy,

I cloned approvals widget and did the changes that u mentioned but it not working/not showing the records that it was showing with approvals   widgets