Service Portal or UI Builder

cristinam77 · ‎02-24-2025

Hi all,

I hope you're doing great.

I have to design a custom portal or a workspace, using custom widgets or UI Builder. This is required for a training homework. Could you please help me with any idea or a training material regarding this subject? Any suggestion is more than welcome.

Thank you!

Dr Atul G- LNG · ‎02-24-2025

Hi @cristinam77

Both the Portal and WS are two different things, used for two different purposes. You can create both; for the portal, you should use the legacy method, while for WS, the UI Builder is the best option.

https://youtu.be/5Cpc31uZUoI

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎02-24-2025

Hi @cristinam77

Both the Portal and WS are two different things, used for two different purposes. You can create both; for the portal, you should use the legacy method, while for WS, the UI Builder is the best option.

https://youtu.be/5Cpc31uZUoI

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************